Shipping Rates and Policies

Normal shipping will be through UPS ground or Fed-Ex. International carriers may also be used. 

Return Policy for Seats:

You need to ride 100 miles or more on the new seat to adjust to the new feel and riding position to really know how great it is!

Most seats are designed for long distance comfort, so be sure you take a long ride first.

RETURNS ARE ACCEPTED FOR DEFECTIVE ITEMS ONLY.

Just keep the original box and be sure to keep the seat in perfect condition, no scratches, scuffs or tears.


Backorder Policy

Our purchasing department is second to none in the industry.  Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal.  If an item you purchased is backordered, we will contact you with further instructions.

Damaged Goods Policy

Seats Damaged in Shipping:

If you receive a seat that appears to have been damaged in shipping when you open the box, it is your responsibility to immediately call UPS or Fed-Ex to file a damage claim. Make sure you keep the box and all the packing material, since these may be needed in filing a claim. Please email us also to report the damage and if you have more questions. You can email us at [email protected].